On Retail side, the TM will work closely with retailers to deliver sales targets and maximize site profitability and retail site development potential. Promote and develop One card and lubricants sales in his/her area.
Responsibilities:
Maximize all sales development potential whilst protecting Vivo Energy's interests, through the coaching and motivating of Retailers. Manage the relationship between Vivo Energy and Retailer at site level, ensuring consistent delivery of the Engen Customer Commitment Deliver Sales amp; Operations targets for geographical area through regular reviews and appropriate action plans Participate in Attraction and Selection of the right Retailers Develop and maintain a strong HSSE culture, deliver agreed HSSE targets, and protect Vivo Energy interest by ensuring that all HSSE standards and procedural compliance are adhered to and stakeholder relationships are managed pro-actively Ensure delivery of : 1) operation excellence service in Retail site 2) a competitive pricing position 3) Marketing and Network initiatives Actively sell One Card with a view to secure and retain volume for longer term. Ensuring that Retailers' actions do not damage Vivo Energy/Engen ReputationRequirements
Job Knowledge, Skills amp; Experiences:
- Master Degree in Sales/Marketing or equivalent
- Proven communication and interpersonal skills
- Proven negotiation skills
- Market awareness with solid contacts in the territory
- Ready for several professional trips
- Proven experience in a similar environment with a track record of performance.
- Commercial acumen and problem solving skills
- Track record in a similar environment for developing retail business
Competencies:
Sales amp; Operations competencies site level :
- Manage site/cluster operating standards amp; processes Skill
- Manage Platforms amp; agreements Skill
- Recruit, Select and Develop Retail People Knowledge
- Manage Customer Service Processes Knowledge
- Manage Relationships with Retailers Skill
- Manage site/cluster performance amp; administration Skill
- Manage Fuel Pricing Process amp; Execution Skill
- Manage Retailer Value Proposition (RVP) Skill
Retail fundamentals:
- Understand and apply Retail HSSE standards Skill
- Understand and apply Retail Economics Skill
- Understand and apply Engen Retailing Principles amp; processes Skill
Negotiate Mastery